Privacy Policy

Pierce Wellness & Fitness Centre ("we", "us", or "our"), operating as Pierce Fitness, is committed to protecting the privacy of our members, website visitors, and prospective clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at piercefitness.ca or engage with our services at 100 Conestoga College Blvd, Unit 1116, Kitchener, ON N2P 2N6.

Information We Collect

We may collect personal information you provide to us directly, including your name, email address, phone number, fitness goals, and health-related information you voluntarily share. We also collect information automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

• To respond to inquiries and provide the services you request
• To send appointment reminders, class schedule updates, and program information
• To process memberships and billing
• To improve our website and services
• To comply with legal obligations
• To send promotional communications where you have provided consent

SMS Communications

Pierce Wellness & Fitness Centre may send you SMS messages for appointment reminders, promotions, and updates. Message frequency varies. Message and data rates may apply.

To opt out, reply STOP to any message. For help, reply HELP or contact us at info@piercefitness.ca.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. We may also disclose information where required by law.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. You may disable cookies through your browser settings, though some features of the site may not function correctly if you do.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Member records are retained for a minimum period consistent with our legal and contractual obligations.

Your Rights (Canadian Residents)

Under applicable Canadian privacy legislation (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at info@piercefitness.ca or by calling (519) 404-2047.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 16 without parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: